FAQ
FAQ – Best Deal Matrix
1. What is Best Deal Matrix?
Best Deal Matrix is a global online deals catalog. We highlight offers from trusted marketplaces so you can browse best-selling and interesting products in one place, then complete your purchase directly on the partner’s own website.
2. Are you an online store? Who sells the products?
No, we are not an online store and we do not sell or ship products ourselves. Best Deal Matrix only shows recommendations and links from official affiliate programs. The actual seller is always the partner store (for example Amazon, AliExpress or other marketplaces), and your purchase is completed under their terms and conditions.
3. How do I buy a product I find on Best Deal Matrix?
When you find a product you like, click a button such as "Get this deal". We redirect you to the partner’s product page on their secure website. There you can review the details, choose your options, see shipping and taxes, and place your order directly with the partner store.
4. Do you charge any extra fees?
No, Best Deal Matrix does not add any extra fees to the price you pay. We participate in official affiliate programs, which means we may earn a commission when you buy through our links, at no additional cost to you.
5. Why is the price sometimes different on the partner site?
Our catalog is currently not updated in real time via APIs. We regularly review and refresh our listings, but prices, images, descriptions and availability can change on the partner’s side at any time. The price shown on the partner’s product page is always the final and authoritative one.
If you see a difference, please rely on the partner’s page and consider letting us know so we can update or remove outdated information over time.
6. Who is responsible for shipping, returns and customer service?
All shipping, billing, returns, warranties and customer service are handled by the partner store where you complete your order. Best Deal Matrix does not process payments and cannot modify or manage your order. If you have questions about delivery or returns, please contact the partner store’s support team directly.
7. How do you choose which deals to show?
We look for a mix of value and relevance. When we build our collections, we consider:
- best-selling and highly rated products on partner marketplaces,
- interesting discounts, coupons and bundle offers,
- what people are currently searching and saving based on public trends,
- a balance of categories like tech, home, fashion and everyday essentials.
Over time, we adjust our selections based on what users actually click, save and revisit.
8. Is Best Deal Matrix free to use?
Yes. Browsing Best Deal Matrix is free for users. You pay only for the products you buy on partner sites, under their prices and conditions. Our project is funded through affiliate commissions when visitors choose to buy through our links.
9. In which countries can I use Best Deal Matrix?
Best Deal Matrix is designed for a global audience. However, product availability, prices, shipping options and taxes always depend on the partner store and your delivery country. Please check the partner’s product page to confirm whether an item can be shipped to your location and under which conditions.
10. Are all products new and original?
We feature offers from official marketplaces and partner stores, but Best Deal Matrix does not handle the products directly. For details about condition (new, refurbished, used), authenticity or warranty, always refer to the information shown on the partner’s product page and their policies.
11. How can I support the project or give feedback?
The simplest way to support Best Deal Matrix is to use our links when you decide to buy a product and to save our site to your favourites or bookmarks for future visits. You can also share our pages with friends who might find the catalog useful.
If you spot outdated information or have suggestions, please contact us through our contact form so we can continue improving this global catalog.